It could just be my experience however, I have Liberty Mutual. When I bought my home last June I told them that I have a pellet stove. They asked no questions about it and it did not affect my pricing. To be honest they were more interested in the fact I had two sheds on the property!
RED FLAG, RED FLAG
!! I had LM for my homeowners because thats who the realtor suggested, and it was cheaper than mine and my gf/wife's insurance providers. After we got married I went through HELL
!! Complete and total udder bull. Even the last customer service person I talked to couldn't put in words the crap I put up with.
I'll try to make it easy to follow...
Called LM for an estimate for adding auto/motorcycle insurance to our homeowners,
Meet for an over view after giving an EXACT explanation of what options we wanted, full tort, 100/300 per accident, etc...
after our meeting I noticed the adjuster/dumb**** didn't put down what I wanted.
I called immediately before doing the required online signature.
No response for 2 weeks, got insurance cards for MC(motorcycle) in the mail, called and after garbage explanation, had it canceled.
week or 2 weeks later, auto insurance cards came, again called and asked WTF?!, cancelled again.
Got letter from PENNDOT saying I didn't have proof of insurance, had to prove 16 year old insurance plan, that it had been cancelled on April 1st,
Filed a legal claim because LM wanted to charge me $275 for a policy I never even owned, and once they proved legally never existed, then the a**hats said I agreed to it over the phone!?!! No.
Then LM said I owed them for insurance from April 1st to April 15th or something to that nature...
After over a dozen calls, filing claims with the PA Insurance bureau to handle this kind of BS multiple times, and even more calls...
After a year, LM decided to try and start my car insurance again, called cancelled, then my MC, called, cancelled, I just get too mad retyping this crap it gets muttered, but trust me, I never agreed to any of these policies, they just started billing me and my wife for them. I have an outstanding balance of $2 mother loving dollars right now, for a policy that never was agreed too.
After I had cancelled my homeowners with them in Nov 2011, and never reinburst me for what I had already paid for(almost 2 years later), decided to send a bill to my mortgage lender for homeowners, who paid it, who then didn't pay my current provider, then once I got over a year and a half back in homeowners, tried to start their old BS of car insurance, I had to call and speak French to some poor girl who couldn't understand my English for an hour, who said she finally fixed my problem, to find a new email saying I owe $2 dolla American. They have since sent letters saying they will send these false claims to a collection agency.
Save yourself the time and the anger, switch policy holders now.