hello. i have a piazzetta monia. the gasket at the end of the pellet feed was missing (my fault) and the hopper started to fire. it wouldn’t turn off. i caught it early. there is no damage. the display shows e3 (high hopper temperature) now and the stove won’t start. i tried to reset factory settings. do i need a boot loader? i’m having trouble getting a dealer to help. i live in northern catskill mountains of new york state. i am willing to bring the stove to a knowledgeable dealer.