Piazzetta Sabrina 2.0 Smoke Out + Occasional No Ignite issue

  • Active since 1995, Hearth.com is THE place on the internet for free information and advice about wood stoves, pellet stoves and other energy saving equipment.

    We strive to provide opinions, articles, discussions and history related to Hearth Products and in a more general sense, energy issues.

    We promote the EFFICIENT, RESPONSIBLE, CLEAN and SAFE use of all fuels, whether renewable or fossil.


New Member
Feb 4, 2021
Rockport, MA
I have a Piazzetta Sabrina 2.0 stove that I picked up used a couple years back. Overall it runs pretty solid but from time to time I'll get a "No Ignite" issue where the pellets fill up the hopper to a point of overflowing and then the stove shuts off with a no ignite message. When I remove the hopper it's hot to the touch and you can see some of the pellets were almost lit. Once I clean everything up and scrape the hopper clean it seems to start right up. I figured I just needed to clean it more but I've had this happen even after a fresh cleaning. This happens about once a month or so. Usually, this is not a big deal but I think it caused a recent smoke out.

I was away for the weekend and I got a call from my daughter. The pellet stove had massive amounts of white smoke coming out of the exhaust. Enough to where the neighbors called the fire department, while my daughter was blissfully unaware upstairs. She came down and the room had some smoke in it but the stove was still going. Instead of powering it down to let the exhaust fan do it's work she unplugged it which filled the house with smoke (she knows better now). In any case my theory is that the hopper filled with pellets and wasn't starting then all of a sudden ignited with an overflow of pellets causing a small explosion which put the fire out leaving a full hopper of smoking pellets. I've actually seen this happen once before awhile back and turning the stove off let the exhaust fan take care of things. I did a full cleaning thinking after that and things seemed fine.

I'd like this to never happen again. I took the stove and chimney apart and cleaned EVERYTHING. The only thing that stood out was the exhaust fan chamber had more ash than expected. I missed that when doing my annual cleaning. I started the stove up and it's working as expected. I'm thinking I should replace the igniter. Anything else I should consider doing? For reference I only use Douglass Fir pellets, mostly the Northern Warmth variety.