Props to Bernzomatic

[velvetfoot]

Some solder fell in the nozzle of my TS8000 torch and clogged things up. It wouldn't fall out, so I unscrewed it and pushed it out from the other end. Alas, not knowing anything, I also pushed out the what I'll call "swirler" out with it. I couldn't figure out how to reinstall it. I called Bernzomatic, because I couldn't see why one couldn't buy a new nozzle. Well, they sent me a new nozzle, gratis, with a nicely written handwritten message after a nice telephone call. I would call that excellent customer service.

 

[hobbyheater]

On a site like this that's cheap advertisement!

 

[alaskawild]

WOW! That is great customer service! I may as well give my plug. I have a pair of Apollo pex crimp ring cutters. The stop screw fell out so I thought what the hay, I emailed them just to inquire about a replacement screw. Within a few days I had a package in the mail with a new pair of ring cutters. WOW! So there are some great companies out there

 

[cityboy172]

Props to them. Next time heat up the tip until the solder hits melting point, and tap it against a hard surface until all the solder is gone. May have to repeat a couple times to get it all.

 

[velvetfoot]

In retrospect, yes, heating the tip would have been the ticket.