I've got an MVAE that was installed in Feb 2011. Behind the ash drawer is a plate that is held in place by two phillips head screws. Yesterday, during my cleaning, I decided to take the plate off. Unfortunately I was unable to get one of the screws loose. Because I really didn't know what was behind the door I decided not to pursue it. I'd like to know if any MVAE owners have accessed this area AND is it an area that need periodic cleaning? thank you.