We bought a pre-used quadrafire 1200 insert and had it installed professionally. It worked fine for a few months, but recently when it starts you can see a bunch of smoke swirling around inside the door. When the fire ignites a loud pop noise is made and smoke comes through the door and into the room. The poping noise is so loud we have been startled by it when standing in another room.
I have tried cleaning out the access latch on the back left side and also replacing the door gasket but it hasn't helped. I do clean the stove 2-3x per week. Any ideas? I was thinking about turning the feed rate down but am not sure if this would help. When the fire starts the flame is pretty tall......goes all the way up to tthe top of the stove and bounces off of the glass too.
I am definately no expert in pellet stoves so any ideas are much appreciated
Thank you!
I have tried cleaning out the access latch on the back left side and also replacing the door gasket but it hasn't helped. I do clean the stove 2-3x per week. Any ideas? I was thinking about turning the feed rate down but am not sure if this would help. When the fire starts the flame is pretty tall......goes all the way up to tthe top of the stove and bounces off of the glass too.
I am definately no expert in pellet stoves so any ideas are much appreciated

