Qudra-fire insert

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pup55

New Member
Hearth Supporter
Nov 21, 2008
5
Central Ma.
Can anyone tell me why I have more ash build up inside the glass area and not in the ash pan? I have no ash in the fir box but around the fire box and I have none in the ash pan. I burn premium hardwood pellets and I have to clean it out every 3 or 4 days.
 
I get a lot of ash on the front door bottom lip of my Accentra insert. It drives me nuts because everytime that I open the door the ash falls out on my hearth. It seems to me that this was not what the companies designed it to do, so I'm interested to hear from a tech as to why this is.

Good luck!
 
NH Pellet Head: I get the same thing. Although it doesn't really spill when I open the door. I also get ash banked up on the sides of the stove, adjacent to the pan.
 
Our Quad Castile insert in our showroom does the same thing. The high air flow just kind of blows the ash all over instead of it staying in the pot. I would rather have this than clinker chunks stuck to the bottom of the pot.
 
The stove seems to work fine but I have not had any ash in the ash pan yet. Thanks everyone for your input or information.
 
Every day I brush the ash from around the fire pot into the ash pan. I also pull the fire pot dump if I am around the stove when it's shut down.
 
Don't have this problem but maybe it is related to how high the stove runs and for how long. I suspect I'd have more in the pan with long periods of hovering at low. Don't have the ash spilling on the floor when opening the door problem but my old Thelin parlor pellet was notorious for that.
 
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