Regency HI500 Install

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zmildrum

Member
Oct 18, 2022
12
06443
Hello!

I recently had a warranty claim for my catalytic combustor after a few years of operation. Reading around this was probably expected for how often we burn.

Anyways, Regency determined that my entire unit falls under a warranty claim, not just the catalytic combustor.

That was a surprise...

Anyway, my question is... how easy it is to remove the old unit and install the new one myself? The liner is already installed by the company that put in the original. They would come out to install the new unit as well, but would charge a fee for doing so. Wondering what I would be getting myself into trying to change out the unit myself. Are there any risks associated with this?

Thanks!
 
Combustor maintenance (page 33) and replacement (page 34) is covered in the manual. It is expected and necessary for proper stove operation whether the owner or the dealer does this.
 
Combustor maintenance (page 33) and replacement (page 34) is covered in the manual. It is expected and necessary for proper stove operation whether the owner or the dealer does this.
Thank you. I know how to maintain and replace the combustor. By entire unit, I mean the stove itself...not just the combustor.
 
Ok, that is a surprise. They must have suspected something else is wrong. Definitely have the dealer do this for both warranty and insurance purposes.
 
Ok, that is a surprise. They must have suspected something else is wrong. Definitely have the dealer do this for both warranty and insurance purposes.
That is what I was thinking as well. I don't want a potential issue to occur if insurance is needed down the line.