I've had the stove for a year and a half with no problems. I bought it online, because no one locally sold them. I run it all the time & it heats the house well. I clean it regularly. Dust does not seem to be too bad.
A week ago it started making a very annoying squealing sound which seemed to relate to the auger. I called the local dealer (who is great by the way). He sent a guy who didn't think there was a problem. Three days later, stove shut down with no pellets from auger. They came & replaced auger motor. It almost imeadiatly started doing the same thing. They pulled the stove again and pulled the auger out and thoroughly cleaned and lubricated everything. I noticed that the caulk? sealent? in the pellet hopper by auger shaft is loose.
It ran fine for 3 days and has once again started making the same noise. I'm afraid auger motor will burn out again. I've called the dealer again & I'm sure he'll come promptly, however does anyone out there have an idea of what's happening
Thanks for any help!
A week ago it started making a very annoying squealing sound which seemed to relate to the auger. I called the local dealer (who is great by the way). He sent a guy who didn't think there was a problem. Three days later, stove shut down with no pellets from auger. They came & replaced auger motor. It almost imeadiatly started doing the same thing. They pulled the stove again and pulled the auger out and thoroughly cleaned and lubricated everything. I noticed that the caulk? sealent? in the pellet hopper by auger shaft is loose.
It ran fine for 3 days and has once again started making the same noise. I'm afraid auger motor will burn out again. I've called the dealer again & I'm sure he'll come promptly, however does anyone out there have an idea of what's happening
Thanks for any help!
