I have never seen this problem before and was wondering if it is common. I pull the starter cord and their was no resistance nor did the chainsaw start.....ok.....it's been sitting in waterproof shed for 3 months.....I take off the cover that has the recoil cord inside and see a black plastic lever, secured to a pivot point with a washer and an excushion spring clip. It looks simple enough, the black lever is supposed to spring out to catch the gears in the end of the engine and recoil back up......well it recoils fine BUT the black lever does not catch on the gears.....I cleaned it all out....took it apart and cleaned everything and yet it will not engage so off to the repair shop it went today. Simple things always turn into horror shows don't they? LOL Anyone else hear of this?