Have a seat as I spin my tale of woe for you, I have a Vermont Castings Radiance LP stove that just won't behave. The problem: the flames get very tall and stringy lapping the top of the stove on it's lowest setting. They are sooting, they rise and fall. Also, this stove is on the south side of our home. And the stove always goes crazy when the wind is out of the south. When the wind comes in from the north, it's fine. Now, understand we have had 6 visits from techs trying to figure it out. Here's there fixes to date: The restrictor plate has been removed. Pressure in the lines tested. flue sealed with mil pac burner plate replaced and a wind shield installed on the outside termination cap. Nothing is working, and they have all but given up on what else to do. I'm no tech but I can't get my head around something that appears a contradiction to me. The restrictor plate was removed which gives the stove more air ( It helped a little ) But, when the wind blows from the south into the termination cap the flames act as if the restrictor plate is there cutting off air, but isn't it getting more air from outside ? So, if more air is the problem, why restrict the air from the outside when you can restrict it from within? I guess I don't get it. But my hope is one of you do. What do you suggest? I'm all ears.