I've had my PB105 since March 2012 (manufactured in 2009/2010). It has taken me a LONG time to really learn how to operate it properly. The manual that Harman provides for it is terrible and doesn't give enough detail on some crucial installation, operation, and maintenance steps. While I love my dealer, they aren't technically proficient on the installation and use of these either. Few people have them installed here in Alaska (and realistically nationwide). I'm a DIY'er, having only installed one oil boiler before installing this system - but even the professionals don't seem to completely understand this system.
This lack of information is really a shame, since it is quite well-designed. Harman is probably losing customers as word gets around that these systems "don't work right". Thank goodness for this board-- or I never would've gotten mine straightened out after it started having problems. That said, I've cut my heating costs in half from oil. I've also saved on my electric bill because my my baseboard circulation don't run as much because there is ample hot water available on stand-by.
If you buy one of these, plan to become an expert, do the maintenance, and tinker with it. Don't expect your dealer or boiler mechanics to understand this system. Read the manual carefully. Learn about common boiler issues such as corrosion, expansion tanks, etc. Some additional hints:
- You need two overheat zones -- a gravity fed loop for a power failure and a second for overheating with power on.
If the boiler overheats while operating, it powers a circuit. Use this circuit to power a circulation pump and open a zone valve for one of your existing heat loops, allowing excess heat to dissipate. The PB105 often overshoots a few degrees (e.g. all your zones stop calling for heat but the system is still burning pellets).
A second unused heat-dump loop is needed for a power outage. It should be fitted with a special zone valve that operates the exact opposite as a normal zone valve. That is, the valve should stay closed when there is power and open when power is lost. This should be tied to the same circuit (and probably transformer) as the rest of your system. That way, if you lose power and there is still a fire burning, this loop opens and can gravity feed to the boiler, dissipating heat. This zone for power-outages should be mounted higher than the boiler.
- Install the PB105 on a dedicated circuit breaker (or switch). It has a computer (control unit) -- and like most computers rebooting is helpful. You'll want to cut power when replacing parts.
- Have parts on hand and learn how to swap them. I've been through one igniter, other users have replaced many. I've replaced an aquastat too.
- No damp or disintegrating pellets. If the hopper empties, look for dust in the bottom that can clog the slide plate. Remove as needed.
- The manual touches on the pressure sensor switch -- but this is a critical component and should not be overridden.
When I first began using the PB105, I missed cleaning the combustion fan -- and as a result, the draft in the burn chamber was gradually lessening, creating a smaller and smaller flame. This also caused problems with the auto-ignition. While the system would still light and burn manually, I realized there was something wrong with the draft. After fiddling with it, I put my hand over the air inlet and noticed how much better the system burned. So, smart me put a piece of tape over a portion of the air inlet. Others on these boards have put socks onto the air inlets. This is a WRONG MOVE! What I was doing was causing the system to route air from other parts of the boiler (through the ash cleanout, etc) rather than the designed flow-path. Once I figured out that my flu was slightly blocked and the fan wasn't moving air, I cleaned it - and voila - the system worked perfectly again without reducing air flow through the air inlet! (BTW, I think my first igniter died due to the lack of airflow).
- Proper cleaning is critical. You need to clean the path from the pellet entrance to the smoke outlet!
The ignition system works by forcing air up through the igniter then through holes in the burn pan and up through the pellets. To keep this working , you need to religiously scrape the burn pan and keep the air holes open. One of the things I like least about this boiler is that, to clean this burn pan properly, you really have to wait for the flames to die down and turn off the system. There is a red knob that you unscrew while trying not to cut your hand on the bare edges of the metal frame. Harman claims you can clean it through the main boiler door (glass door), but I've found this difficult. Using their method, your arms brush on the frame and you get soot on you and the tool they provide doesn't fit inside the chamber. You can, however, scrape it while the system is burning by going through this door -- but you need a putty knife rather than the tool they provided.
You also need to clean ash from around the igniter. There are two thumb screws on the bottom of the burn pan that allow you to remove a small metal plate. Ash will build up around the igniter restricting airflow. You need to carefully remove this ash -- but be careful not to mess up the two small electrical wires in here that power the igniter. Tap on the burn pan to remove any ash caught above the igniter.
As I mentioned earlier, the combustion fan area at the back of the boiler is a key area that has to be cleaned. This is located where the exhaust exits the burn chamber before entering the chimney. First, you unlatch two pressure latches, removing the cover. Have something to catch soot in place (I use an old pan). Then, undo the screws holding the fan, accessing the bottom of the chimney. Using a soft brush to clean away all of the soot in the chamber, on the fan blades, and on the fan's frame. If you have an ash vacuum, vacuum the interior of this compartment out well and get as much soot out as you can. Be careful of the ESP probe and make sure to clean it too so that it is properly measure exhaust gas temperatures. You can also brush out the chimney while you have this open.
- The temperature/pressure gauge provided with the boiler and the temperature controls don't agree. If I set my high water temperature to 155 as a high, I get 170 according to the temperature gauge on top of the boiler. This seems to be common.
- The PB105 needs a much larger expansion tank that oil-fired systems. I reused my old expansion tank from my oil system -- and found that the boiler was constantly belching water as a result of being overpressure - which required that I add water. This is VERY BAD. You never want to add waster to a system as it adds oxygen and will rust your boiler out. I replaced my expansion tank with one 5 times larger.
- There is a small temperature probe that sits in an aquastat well located on top of the boiler. This feeds data to the boiler's computer which controls all operations. If the aquastat is not situated tightly in the bottom of and against the well , it will misread the temperature (too low) -- and cause overheating. Expansion/contraction may cause the probe to move over time.
Harman's solution is a 1-inch coiled spring (that you somehow magically must slide over the probe) and a small plug, secured by set screws, to hold it all in place. After damaging my first probe, I ditched this wire spring and instead used a small shim of copper wire. Others have used non-hardening heat transfer paste (though this is controversial as it may harden).