My mother recently relocated to a condo, and I've been attempting to troubleshoot her majestic unvented fireplace. While I've managed to ignite and maintain the pilot light, I'm encountering difficulty in getting the fireplace to fully ignite. There was a single successful ignition during our initial viewing of the property, but I'm uncertain whether there was a remote control present or if I simply activated the switch on the wall.
After removing the bottom cover, I located the gas valve and used a multimeter to test continuity along the RED and WHITE spade connector wires when toggling the switch, confirming its functionality. Following this, I opened the gas and ignited the pilot, allowing it to warm the thermocouple by holding in the PILOT knob for an adequate duration before switching it to ON. Upon measuring the voltage (in millivolts) across the connected white wires, it registered a consistent 380+ mV DC. Despite this, when I toggled the switch and waited, there was no response—no click, no sound, and the pilot flame remained steady.
My concern is whether there might be another component missing, such as a remote control. However, upon inspection, the gas valve appears straightforward, without any additional wiring visible aside from what's evident at the front. The image of the entire fireplace below is from a sales advertisement for a similar fireplace, not the actual one in question.
After removing the bottom cover, I located the gas valve and used a multimeter to test continuity along the RED and WHITE spade connector wires when toggling the switch, confirming its functionality. Following this, I opened the gas and ignited the pilot, allowing it to warm the thermocouple by holding in the PILOT knob for an adequate duration before switching it to ON. Upon measuring the voltage (in millivolts) across the connected white wires, it registered a consistent 380+ mV DC. Despite this, when I toggled the switch and waited, there was no response—no click, no sound, and the pilot flame remained steady.
My concern is whether there might be another component missing, such as a remote control. However, upon inspection, the gas valve appears straightforward, without any additional wiring visible aside from what's evident at the front. The image of the entire fireplace below is from a sales advertisement for a similar fireplace, not the actual one in question.
