Hello,
I am on the 2nd full year of my Enviro Milan, it was installed in January of 2012. The other day while cleaning I noticed there was a small hole in the burn pot and some cracking in the same area. Basically it looks like the heat burnt through the pot and created the hole. I called the dealer and the warranty has expired. The dealers are great and they stand by everything they sell. Anyway, he told me that if the pellets I buy are bad quality this can happen. He said that some bad pellets have salts and other stuff in them that can corrode the burn pot.
It seems like a burn put should last longer than 2 years. Is it the pellets I'm buying that could do this?
I am on the 2nd full year of my Enviro Milan, it was installed in January of 2012. The other day while cleaning I noticed there was a small hole in the burn pot and some cracking in the same area. Basically it looks like the heat burnt through the pot and created the hole. I called the dealer and the warranty has expired. The dealers are great and they stand by everything they sell. Anyway, he told me that if the pellets I buy are bad quality this can happen. He said that some bad pellets have salts and other stuff in them that can corrode the burn pot.
It seems like a burn put should last longer than 2 years. Is it the pellets I'm buying that could do this?