Hello Was wondering if anyone could help me with a question . On start up of my us bay window 5660 stove how long should the auger run or should it cycle on and off? On my stove it stays on for 9min on heat level 2. The problem I'm having is that the pellets are not all burning all the way down. At clean up the burn pot has about half of inch at the bottom of the pot. Don't know if that is to many pellet on the start up or something else going on. Any feed back would be great. Thanks