sup folks,
Ive already messaged Owen and Sidecar flip as they are the goto guru's that ive encountered on here. Owen is probably away from work for the weekend so sadly i wont be able to get a response from him till monday more than likely. As for flip, he's working with me the best he can.
Seems as though i have a control board issue (its new, about a month old..) Here's the issue... Irregardless of what setting i put my stove on, i still have a small flame. My Auger turns for 3 seconds..Thats it. Ive cranked the PPH up in order to achieve more pellet output, however my auger On and Off times are NOT changing. Its almost as if its STUCK on 1 specific setting. Ive tried Factory resets, Powering down, unplugging, etc. Everything ive tried gets me no successful results.
Has anyone else with a USSC, 4 button board, ran into this issue or something similar? Luckily, the board is still under warranty. lol i have a sad feeling im going to need another board. Almost as if the board has gotten a "flat spot" in its performance, or a "jam" lol All the HR settings can be gone through, i can go to HR1, and HR-9...however the auger run times do NOT change..
No, its not a combustion issue, OR a vacuum issue, if it was, my pot would be overflowing (correct?) I can manually feed pellets by holding the "on" button and i can achieve Huge flames like it should on the higher settings. however, those eventually die down to the smaller flames im currently getting.
Is the stove clean?...yes, i perform routine weekly cleanings. (every sunday). its cleaned very meticulously. using the shop vac, leaf blower trick, an air compressor and many other various tools.
Please, feel free to ask further questions, and maybe i can get this thing figured out before the weekend is up? Lets hope! lol
Thanks to all who can possibly help! Your time and suggestions will be greatly appreciated!
-Zac
Ive already messaged Owen and Sidecar flip as they are the goto guru's that ive encountered on here. Owen is probably away from work for the weekend so sadly i wont be able to get a response from him till monday more than likely. As for flip, he's working with me the best he can.
Seems as though i have a control board issue (its new, about a month old..) Here's the issue... Irregardless of what setting i put my stove on, i still have a small flame. My Auger turns for 3 seconds..Thats it. Ive cranked the PPH up in order to achieve more pellet output, however my auger On and Off times are NOT changing. Its almost as if its STUCK on 1 specific setting. Ive tried Factory resets, Powering down, unplugging, etc. Everything ive tried gets me no successful results.
Has anyone else with a USSC, 4 button board, ran into this issue or something similar? Luckily, the board is still under warranty. lol i have a sad feeling im going to need another board. Almost as if the board has gotten a "flat spot" in its performance, or a "jam" lol All the HR settings can be gone through, i can go to HR1, and HR-9...however the auger run times do NOT change..
No, its not a combustion issue, OR a vacuum issue, if it was, my pot would be overflowing (correct?) I can manually feed pellets by holding the "on" button and i can achieve Huge flames like it should on the higher settings. however, those eventually die down to the smaller flames im currently getting.
Is the stove clean?...yes, i perform routine weekly cleanings. (every sunday). its cleaned very meticulously. using the shop vac, leaf blower trick, an air compressor and many other various tools.
Please, feel free to ask further questions, and maybe i can get this thing figured out before the weekend is up? Lets hope! lol
Thanks to all who can possibly help! Your time and suggestions will be greatly appreciated!
-Zac