VC Warrantee - Bottom Line Me

  • Active since 1995, Hearth.com is THE place on the internet for free information and advice about wood stoves, pellet stoves and other energy saving equipment.

    We strive to provide opinions, articles, discussions and history related to Hearth Products and in a more general sense, energy issues.

    We promote the EFFICIENT, RESPONSIBLE, CLEAN and SAFE use of all fuels, whether renewable or fossil.
  • Hope everyone has a wonderful and warm Thanksgiving!
  • Super Cedar firestarters 30% discount Use code Hearth2024 Click here
Status
Not open for further replies.
C

cmcramer

Member
Hearth Supporter
Feb 19, 2007
123
www.cramersoftware.com
Could someone please bottom line me on this one?

Does my 18 month old VC Encore 2550 (cat) have any of its 3-year warrantee in place after the sale of the company?

My dealer just turned me down for a replacement Throat Hood which has warped to the point where it will not hang in place any more...

Have any other of you received warrantee parts recently?

Thanks!
 
Have you contacted VC yet? It seems they would trump whatever individuals here say.

Matt
 
For what it is worth the CEO of Monessen, the new owners, sent a letter to the dealers in July of 2008 that said they would only honor warranty claims for VC stoves sold since January of 2008. You may find that they changed their minds. But I seriously doubt it.
 
Status
Not open for further replies.

Similar threads

mnowaczyk
VC Encore project
Replies
9
Views
921
Vermont Castings
begreen
begreen
B
Parts missing from stove in rented house
Replies
1
Views
812
The Hearth Room - Wood Stoves and Fireplaces
stoveliker
stoveliker
Freyja
Winter Warm Large Just Died
Replies
17
Views
2K
The Hearth Room - Wood Stoves and Fireplaces
Freyja
Freyja
Megunticook
Need new probe thermometer for Encore 2550
Replies
3
Views
1K
Vermont Castings
Woodsplitter67
Woodsplitter67
B
Classic case of being upsold, or actually an issue?
Replies
5
Views
1K
Vermont Castings
Woodsplitter67
Woodsplitter67
Top Bottom