Vermont Casting DV360RN won't light.

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Caseykit

New Member
Sep 13, 2020
2
Cleveland
I just moved into a house with this fireplace. It looks brand new and used very liitle. It was tested during inspection though and worked. The pilot light lights just fine but I can not get the fireplace to come on no matter what. There is a side switch like a light switch and I turned it on. Honestly I am unclear which way to point the pilot light turn control nob for one thing! Anyhow nothing lights the fire.
 
The "Pilot" knob needs to be in the "On" position.
There is a White line on the valve which indicates
the position for knob...On, Pilot or Off.
If you can't see it, post a pic & I'll point it out.
 
It is on. I’m sending pictures. Thank you for helping. [Hearth.com] Vermont Casting DV360RN won't light.[Hearth.com] Vermont Casting DV360RN won't light.
[Hearth.com] Vermont Casting DV360RN won't light.
[Hearth.com] Vermont Casting DV360RN won't light.[Hearth.com] Vermont Casting DV360RN won't light.
 

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First of all, are you technically capable of following instructions?
Not trying to dis you, but I am a service tech & need for you to understand me.
If you don't have the confidence to follow my instructions, we won't get anywhere.
That being said I have a couple of questions...
When you flip the wall switch, do you hear a "Click" from the gas valve?
On the other side of the gas valve (left) there is a terminal block with the wires connected to "TH", "TP", & "TH-TP"
If you jump the terminals where TH & TH-TP are, using a wire or a paper clip, what happens?