I had a new Defiant installed in January 2013. It has never held a temperature consistently from day one. Typical burn is 2 hours max, from 575 degrees to 450. I shared this issue several times with the shop owner who sold it to me and he was little help. Spoke to the installer as well. Initially there was a gap between the oval-to-round converter (which was sealed but didn't make a difference in burn time still). Assuming I am running the stove properly (because I read the manual inside and out several times, along with much research, and I've had other stoves before), and assuming that the stove is air tight and in perfect working order (will give VC the benefit of the doubt here), what other reason or reasons cause the Defiant not to hold its temperature for 2 hours, let alone the 10-14 people boast about? I have very good draft. If it makes a difference, I have a 6" stove pipe through a large center chimney. Thank you.