Volgelzang VG5790

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CrystalRamos1011

New Member
Nov 6, 2020
13
Pottstown,PA
Hello everyone, I’m very new to the pellet stove life. I’m having an issue with the VG5790. It starts up fine and gets a pretty big flame but not long after startup the flame starts to die down. The flame will Fluctuate for a time and then inevitably it will just go out. I get a lot of soot all over the glass after only running for maybe 2hrs. We did install the outside air intake, hoping that would help but didn’t make a difference! Please help I’m new and have no idea what to do!
 

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