I tried a search, but did not see anything about this problem.
I was cleaning my Harman Accentra insert today, and noticed that there are two holes in the auger screw. (the part that looks like a huge drill bit) This is the part of the auger that terminates right at the burn pot. The metal at the end of the auger is extremely thin. The stove is less than two years old, which is troubling. It looks as if something burned right through the metal in two spots.
Has anyone has this happen? Hopefully I explained it well enough. Fortunately, the stove is still under warranty.
I was cleaning my Harman Accentra insert today, and noticed that there are two holes in the auger screw. (the part that looks like a huge drill bit) This is the part of the auger that terminates right at the burn pot. The metal at the end of the auger is extremely thin. The stove is less than two years old, which is troubling. It looks as if something burned right through the metal in two spots.
Has anyone has this happen? Hopefully I explained it well enough. Fortunately, the stove is still under warranty.