Medreach said:I totally agree with swalz. By the looks of the auger tube there is way to much carbon buildup within the auger. I would check to see if you have the lower holes in the burnpot that would indicate this issue could of been caused by the poor design of the burn pot for the few years they were released. I think all of the Harman owners here are very interested on how the dealer and Harman will handle this issue. So keep us informed and thanks for going through the trouble to get the pics posted. A picture says a lot!
Agreed! I am very curious to see what happens. I am starting to see more carbon buildup in my auger tube and while I think it's due to the pellets I'm using I am keeping a very close on on it and cleaning it much more frequently. Keep us posted!