Hello,
Long time reader/first time poster.
I have an Astoria Bay Insert which is about 2 months old. It's been working fine up until about 2 weeks ago.
Issue:
Unit will run fine on auto or manual for awhile, then it seems the auger jams and can't supply pellets in time to keep the fire up. When it finally does supply pellets the fire is too far gone. The pellets pile up in the burn pot until the chute is backed up and the unit goes into error mode.
Normally we would find it like this the next morning. Since I've had some time off I've taken the time to perform a number of tests and actually sit in front of the stove for hours to watch the actual issue unfold.
In my searches I saw someone mention they have the service manual for avalon stoves. I would be interested in that if it's current enough to apply to my model.
I clean the unit religiously. I've performed all of the air leak tests.
Initially i had been burning home depot/lowes pellets without issue. Then I received a shipment of New England. The problems started about 10 or so bags into using the delivery.
I prefer to run the unit at it's top heat output on a thermostat. I have played with auto/manual mode and with various heating levels/baffle settings. Same result every time.
When I clean the unit I do vacuum out the hopper and run the auger manually to get any little bits of stuff. Should I try lubing the auger w/ graphite spray?
Any suggestions welcome.
Thanks.
Long time reader/first time poster.
I have an Astoria Bay Insert which is about 2 months old. It's been working fine up until about 2 weeks ago.
Issue:
Unit will run fine on auto or manual for awhile, then it seems the auger jams and can't supply pellets in time to keep the fire up. When it finally does supply pellets the fire is too far gone. The pellets pile up in the burn pot until the chute is backed up and the unit goes into error mode.
Normally we would find it like this the next morning. Since I've had some time off I've taken the time to perform a number of tests and actually sit in front of the stove for hours to watch the actual issue unfold.
In my searches I saw someone mention they have the service manual for avalon stoves. I would be interested in that if it's current enough to apply to my model.
I clean the unit religiously. I've performed all of the air leak tests.
Initially i had been burning home depot/lowes pellets without issue. Then I received a shipment of New England. The problems started about 10 or so bags into using the delivery.
I prefer to run the unit at it's top heat output on a thermostat. I have played with auto/manual mode and with various heating levels/baffle settings. Same result every time.
When I clean the unit I do vacuum out the hopper and run the auger manually to get any little bits of stuff. Should I try lubing the auger w/ graphite spray?
Any suggestions welcome.
Thanks.