1. Welcome Hearth.com Guests and Visitors - Please enjoy our forums!
    Hearth.com GOLD Sponsors who help bring the site content to you:
    Jotul Cast Iron Stoves
    Woodstock Soapstone Stoves
    Hearth and Home (QuadraFire and Harman Stoves)
  1. Sanjaya New Member

    joined: Nov 13, 2012
    6 posts
    I just purchased a home, It has a heat n glo fireplace (6000TRXI-IPI ). I have never used a gas fireplace before !!) When I turn it on with a remote, the pilot light comes on. After about 30 sec's there is little boom, I can see it light around the periphery for less than a sec. Nothing happens after that. I tried reading into many forums, I have cleaned the nozzles, rearranged logs, tried lighting it without the logs, with front cover open etc but nothing helped.

    Need advice and guidance in troubleshooting the issue.

    Thanks
    #1

    Helpful Sponsor Ads!



  2. DAKSY Super Moderator

    DON'T light that unit without the logs. The two logs in the rear have internal burners, & if you remove them & light the unit, you have the potential for a catastrophe. You will have two gas jets blowing unburnt gas into the enclosed cavity of the firebox. If that gas ignites, that can be considered as a BOMB. Check the 9 volt battery under the unit. That operates at solenoid in the gas valve. If the battery is good, take a plastic handle screwdriver & using the handle, rap the regulator head once or twice to see if it may be stuck closed. That's all I can think of off the top of my head, but try them & report back...
  3. Sanjaya New Member

    joined: Nov 13, 2012
    6 posts
    Thanks, I had the first two logs in there.
    BTW where would Il locate the regulator, how does it look like ?
  4. DAKSY Super Moderator

    The black knob that has "Hi - Lo" on it is on the regulator head. Remove the black knob BEFORE you rap it.
  5. Sanjaya New Member

    joined: Nov 13, 2012
    6 posts
    Sorry for the delayed responses, Uploading a few pictures I just took, Hi-LO is showing a empty hole

    intensify_plate.JPG

    . I just noticed there are a couple of wires from (dont_know.jpg) module labeled as ( + and -) going nowhere.

    dont_know.JPG

    There is a black wire from the back of main control module covered by a sleeve.
    controller1.JPG
  6. DAKSY Super Moderator

    You may have a remote that requires the HI-LO regulator to be removed & replaced with a solenoid. Can you post a pic of your remote?
    You didn't mention if you had the installation manual, so I added the link below. In there is the wiring schematic.
    That should help you with some of your trouble shooting efforts...

    http://hearthnhome.com/downloads/installManuals/386_901.pdf
  7. DAKSY Super Moderator

    Couple other things. Looks like you removed the plate in the first pic from the unit. What does the front of the gas valve look like? Is there a silver metal knob on it? the (+ & -) wires are probably for the battery back-up cradle wiring. Is there a cradle under neath the unit that holds two "D" size batteries?
  8. Sanjaya New Member

    joined: Nov 13, 2012
    6 posts
    Attached is picture of remote
    DSC_0063.JPG

    DSC_0065.JPG

    I do not see any silver knob saying (+/-). As for a wiring is concerened, I can trace it

    Here is a module, looks like some kind of a distribution module,

    DSC_0062.JPG

    The wires are connected as stated here.
    (Orage and white wires on the back are going up where polit is )
    Orange = Pilot
    Green = Main
    Brown = switch on plate in figure 1 of earlier post
    The input voltage is 2.9V AC ( Measured it with a meter )

    It has a 9V battery not a D size battery
  9. Sanjaya New Member

    joined: Nov 13, 2012
    6 posts
    I did not install it myself, I came with the house, Since it is getting cold these days, it's becoming a little more uncomfortable not to have it working. I appreciate all the help and guidance been getting here and quiet sure I would be able to resolve it sooner or later.
  10. Sanjaya New Member

    joined: Nov 13, 2012
    6 posts
    Got a service man, there were dead spiders in there. cleaned up and works fine now. Atleast learned to operate one.
  11. DAKSY Super Moderator

    Glad you figured it out!
  12. hospicern New Member

    joined: Mar 23, 2013
    2 posts
    United States
    Intensifire (that's how it's spelled) Switch Wiring Diagram on my Heat & Glo 6000TRXI shows a white wire to the + terminal of a 9 volt battery, green wire to the negative. MINE IS WIRED THE OPPOSITE WAY. Can I unplug the wires and switch them? Is the diagram wrong?
    The battery is new and presumed to be functional, but the switch has no 'click' and the rear burners won't come on. I can't remember if the burners worked in the past, but my husband is pretty sure they did. He has done some cleaning (or something) around the gas line, removed the logs, and sprayed the nozzles with air, but the rear burners still won't light. The logs are back in. I've switched everything on and off, changed every setting, but I wonder about the wiring.
    Thank you.
  13. DAKSY Super Moderator

    There should be no problem correcting the wiring. See if that lets your Intensifire system engage. The Rocker switch on the face plate needs to be in the correct position also.
  14. hospicern New Member

    joined: Mar 23, 2013
    2 posts
    United States
    I corrected the wiring and changed the battery again, but still no luck. The center flames seem to be higher now, but that shouldn't be due to what I did today. Maybe the gas line to the Intensifire needs to be disconnected and given a better cleaning. Weird that those wires were switched, though. Thans for the reply.

Share This Page