I got my stove installed about 2 weeks ago. Called the insurance company to get it added to the policy and they said the soonest they could get here was today. He was here for about 15 minutes took a few pictures and filled out a form and said I was good to go. It seemed like he knew what he was talking about. Asked me how dry my wood was and said I should clean my chimney often. I found out he is on the Fire Department so he probably has experience with people that burn incorrectly.