New Install

Mr Pooh Posted By Mr Pooh, Feb 16, 2008 at 4:59 AM

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  1. Mr Pooh

    Mr Pooh
    New Member 2.
    NULL
    

    Feb 15, 2008
    4
    0
    Loc:
    Central Arizona
    Hello All,

    We just had our first stove, a Quad Castile, installed two days ago. One of the salesmen did the install because the regular installer
    was sick. We have noticed a strong wood burning oder through the house along with a little eye burning. Is this normal and something
    we have to get used to, or is there a chance the installer did not do too good of a job? I cant feel any leaks behind the stove which is
    where the smell is the strongest.

    He has the vent going straight through the wall and extending about a foot and a half out with an exhaust cap in the end.

    Thanks for any input.
     
  2. hearthtools

    hearthtools
    Moderator Emeritus 2.
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    Jan 6, 2006
    2,021
    31
    Loc:
    Oakhurst, California, USA, Earth
  3. BignBeefy

    BignBeefy
    Member 2.
    NULL
    

    Jan 21, 2008
    61
    0
    Loc:
    Sandown,NH
    Did he use high temp sealant? I installed my own,first time and I went straight out. Over 18 inches,even lost power the next day and no smoke in the house LOL

    I woke up panicing for nothing,althought I bought a p68 and I guess the gaskets work well:)

    Did they burn the stove in before delivery? Could be that too,my dealer preburned my unit

    Ciao
     
  4. JimmyD

    JimmyD
    New Member 2.
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    Jan 24, 2008
    26
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    Loc:
    Eastern PA
    When my CB1200i was installed and the installer did the initial firing of the unit, he was successful in triggering my ADT firealarm system. Noticeable light haze throughout the house and a less then pleasant smell of the stove paint curing.

    Good luck with your unit,
    Jim
     
  5. flueinc

    flueinc
    New Member 2.
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    Jan 26, 2008
    50
    0
    Loc:
    porter me.
    Read your owners manual I think the quads need a 5or more foot rise to run right
     
  6. Mr Pooh

    Mr Pooh
    New Member 2.
    NULL
    

    Feb 15, 2008
    4
    0
    Loc:
    Central Arizona
    Went back to the dealer today. He said no rise is needed.
    I am beginning to think he does not know what is is talking
    about. He is sending out a new installer to look at it
    this week. I think I will insist on a five foot rise no mater
    what he says.

    Thanks everyone.
     
  7. MainePellethead

    MainePellethead
    Minister of Fire 2.
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    Dec 9, 2007
    904
    0
    Loc:
    Southern Maine
    I would insist on at least the 5' rise as well. I never thought at all about having a straight out connection. They actually did an 8' rise on mine. Good Luck.
     
  8. jtp10181

    jtp10181
    Minister of Fire 2.
    NULL
    

    Feb 26, 2007
    3,729
    3
    Loc:
    Madison, WI
    He is right, no rise is required. Did they tell you about the initial burn-off required on the unit? For the first couple of uses its going to make a oil/paint burning smell and it will burn your eyes. Also many time you will get a slight pellet burning smell upon start-up. If the installer did not seal the first pipe joint to the unit with HT silicone you are probably getting a constant smoke leak.
     
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