I have just installed a new insert. I have been disappointed in the performance. I'm wondering if there is something to know? The stoves I have used in the past were the Country S160 freestanding, And Country 310 insert. Both of those were excelent, quick light up, super heat producers. So with those to compare to the Jotul C350 Winterport is OK to light up, then it seems to take at least 45min. - 1hr. before I can think about closing the door. then the fire wants to go out. The damper slide is wide open. Yes I'm using dry wood, lots of kindling. It just seems to choke the fire out. I can't believe there is anything wrong with the unit, but I'm begining to wonder if there is a reason they had a "DEMONSTRATION" unit from the showroom floor? It had less than 6 burns on it. Nothing is different with the installations of the other units I have used. This thing just has CRAPPY DRAFT