Good morning, My new Fireplace Xtrordinaire has a really noisy fan-- not the blower-- that sounds like a blower and I know that it is not silent, but the fan makes a "CH, CH, CH" nose that gets faster as you turn up the blower, and it is louder than the blower except when it is at 100% and then it's just way too noisy in that room to be in the room. I also have a Vermont Castings insert and that one has a silent fan (I never noticed how quiet it was until this bad boy showed up)--- and you just hear the blower on the VC. I had the repair guy out to fix a chip in the bricks that happened during install and he said, "I don't hear anything" () My plummer said, "Something is wrong with the fan." as soon as he fired it up after hooking up the gas. The installer said that it needed time to "break in" and "that's just normal noise... and I can't hear a thing." Everyone else CAN hear it... am I nuts? Did this guy just not want to fix it? Should this be so noisy? THANKS!