I've read hundreds of posts by well pleased PE owners. My two best friends have PE inserts and they love them. My my PE dealer has been a local yokel for 25 years and has been dealing PEs for over 10 of those years without seeing one serious failure on a PE stove. Pardon me if I'm not impressed by a few cracks that do not appear to affect the utility of the stove in any way. Regardless, I hope PE takes care of these issues to the satisfaction of the aggrieved customers.