I live in Central NJ and have owned a Whitfield Cascade pellet stove for the last 7 years. Recently, the pellets have stopped feeding through the hopper. I am not mechanically inclined, so taking it apart is not an option. I have called dozens of fireplace shops, including Lennox Hearth Products trying to locate anyone who works on pellet stoves to no avail. Everyone I have called sells the stoves, installs them but does not do the repairs. Technical support at Lennox gave me numerous people to call, also to no avail. I would appreciate if anyone can point me in the right direction in getting my stove repaired. Replacing it with another $2500 unit is not an option Thanks.