Hello, we have a Quadra-fire Mt Vernon pellet stove that we've been enjoying for about 3 years. This summer, we had the stove re-vented by the dealer using Simpson Dura-Vent parts. The re-venting was due to the remodeling of an adjacent room, not because there were any problems with the stove.
Since the stove has been re-vented, there has been a persistent plastic burning smell each time we use it. We have run the stove for a total of about 16 hours over 5 or 6 uses. However, the smell is not going away (it seems only slightly better than it was originally). I originally suspected that it was the high-temperature paint used on the vent pipe, but I'm not so sure. I went through the trouble of removing all of the plastic stickers (and remaining sticky residue) from the vent pipes as well.
The dealer seems surprised by the smell when I let them know. First they told me to run it for 6 hours and the smell would go away. After I ran it for 12 hours, I called and told them the smell hasn't gone away and they told me to open the doors and windows and run it for 24 more hours!
Any advice would be greatly appreciated! Thank you.
Since the stove has been re-vented, there has been a persistent plastic burning smell each time we use it. We have run the stove for a total of about 16 hours over 5 or 6 uses. However, the smell is not going away (it seems only slightly better than it was originally). I originally suspected that it was the high-temperature paint used on the vent pipe, but I'm not so sure. I went through the trouble of removing all of the plastic stickers (and remaining sticky residue) from the vent pipes as well.
The dealer seems surprised by the smell when I let them know. First they told me to run it for 6 hours and the smell would go away. After I ran it for 12 hours, I called and told them the smell hasn't gone away and they told me to open the doors and windows and run it for 24 more hours!
Any advice would be greatly appreciated! Thank you.