1. Welcome Hearth.com Guests and Visitors - Please enjoy our forums!
    Hearth.com GOLD Sponsors who help bring the site content to you:
    Hearthstone Soapstone and Cast-Iron stoves( Wood, Gas or Pellet Stoves and Inserts)
    Caluwe - Passion for Fire and Water ( Pellet and Wood Hydronic and Space Heating)

Quadrafire Santa Fe igniter not heating up

Post in 'The Pellet Mill - Pellet and Multifuel Stoves' started by Ben Altieri, Dec 28, 2012.

  1. Ben Altieri

    Ben Altieri New Member

    Joined:
    Dec 27, 2012
    Messages:
    3
    Anyone have any ideas why the igniter on my Quadrafire Santa Fe is not heating up? Everything else works fine. I replaced the igniter yesterday and it still doesn't light up.
    Thx, - Ben

    Helpful Sponsor Ads!





  2. mralias

    mralias Minister of Fire

    Joined:
    Apr 29, 2008
    Messages:
    872
    Loc:
    MA
    If you are comfortable working with AC voltage then test the new one with a direct connect to the AC current to make sure it works and also check the old one as well. Isolate that part first if you have not already done so.
  3. kinsmanstoves

    kinsmanstoves Minister of Fire

    Joined:
    Aug 29, 2007
    Messages:
    3,354
    Loc:
    Kinsman, Oh 44428 Brookfield, Oh 44403
    You will need a meter. If you do not have one or do not know what a meter is, leave it alone and pay for a service call. Check the resistance of the igniter then attach the meter to the stove leads and see what the voltage is on a start up,

    Eric
  4. Ben Altieri

    Ben Altieri New Member

    Joined:
    Dec 27, 2012
    Messages:
    3
    I checked both the leads connecting to the igniter. No voltage coming through. Also checked with one end of the ignitor connected to one of the leads, still no voltage. I also checked the continuity of the ignitor element. Looks good as I get zero ohms.
    So, something up stream from the ignitor connections is dropping all of the voltage. Only thing I can see up stream from there is the junction box. Its probably the controller board.
    I have a cleaning appointment set up for next Thursday. We'll see what happens. The cleaning guys don't really do troubleshooting. I'll try to find a service guy if they cant figure it out.
  5. coolnuke

    coolnuke New Member

    Joined:
    Dec 5, 2012
    Messages:
    45
    zero ohms doesnt sound good, should be some resistance.
    kinsmanstoves likes this.
  6. heat seeker

    heat seeker Minister of Fire

    Joined:
    Feb 25, 2011
    Messages:
    1,944
    Loc:
    Northern CT
    Check for a fuse somewhere, probably on the control board. If the ignitor is reading 0 Ω, you have a short, which would blow a fuse, or something more expensive.
  7. tjnamtiw

    tjnamtiw Minister of Fire

    Joined:
    Mar 9, 2009
    Messages:
    3,640
    Loc:
    North Georgia
    Any progress??? How do those voltages look? Have you tried to hook it up externally to a jumper cord? (be careful)
  8. tjnamtiw

    tjnamtiw Minister of Fire

    Joined:
    Mar 9, 2009
    Messages:
    3,640
    Loc:
    North Georgia
    Checking both sides of the heater for voltage across it and seeing no voltage could be an indication that the common (not hot) side is open. If the heater was burned out, you would see 110 volts across it since it would have infinite resistance. A voltage probe to the hot side and to the chassis should show 110 volts. The probe on the common side to the chassis should show zero volts. If it shows 110 volts also, then the return line is open.
    If you have no voltage anywhere, then, like someone said, it sounds like you need a new control box.

Share This Page