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RE: Washing machines . . . and a question

Post in 'DIY and General non-hearth advice' started by firefighterjake, Dec 22, 2012.

  1. Doing The Dixie Eyed Hustle

    Doing The Dixie Eyed Hustle Minister of Fire

    Joined:
    May 27, 2008
    Messages:
    4,953
    Loc:
    Ridge, LI, NY
    Repair horror stories. Samsung has a habit of making the same machine ( appliances, TVs, what ever) in different factories, which are indicated in the repair "suffix" of each unit. Different factories use different parts, even if the base model number is the same.

    I'm just not a fan of the company, period.

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  2. loadstarken

    loadstarken Member

    Joined:
    Dec 16, 2012
    Messages:
    227
    Loc:
    Redmond, WA
    I have the Kenmore version of your washer and I have repaired it a couple of times over the years.

    If you take off the lower panel there should be a manual taped to the inside bottom right that is there for the repair tech. It shows all of the error codes and troubleshooting steps.

    My machine is starting to throw the "F11" code which is communication errors between the computer and the motor controller. The fix for it is to remove and install a couple new relays in the control board. I have them on order and cannot wait until they get here!

    Good luck!
    raybonz likes this.
  3. xman23

    xman23 Minister of Fire

    Joined:
    Oct 7, 2008
    Messages:
    819
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    Lackawaxen PA
    Mine to died a few months ago. It must have been 15 or more old years old Kenmore. As I moved it I found a pile of grease from the gear box under it. I was done!!

    We didn't know but there was a big change in the new machines. No agitator. The upright she got is huge capacity, almost silent and clothes come out almost dry. Dryer time was 1/3 less. Also they claim the clothes are less damaged. So if it's time thak a look at the new ones.
    raybonz likes this.
  4. Highbeam

    Highbeam Minister of Fire

    Joined:
    Dec 28, 2006
    Messages:
    9,138
    Loc:
    base of Mt. Rainier on the wet side, WA
    Dang it Jake, you jinxed me. I got the f21 code this morning which comes after you get the suds code for 4 minutes. The f21 just means that the pump couldn't pump the tub dry in 8 minutes and that you have a clog (99%) or a TU pump. As usual, I drained the 2 gallons of liquid and pulled the pump inlet screen. One kid sock, some unrecognizable underwear looking thing hopefully from the wife, and then lint behind these things. A few bobby pins out as well and I am back in business. Good for another few months.
  5. drizler

    drizler Minister of Fire

    Joined:
    Nov 20, 2005
    Messages:
    954
    Loc:
    Chazy, NY 12921
    http://www.appliance411.com/forum/

    I have been going here for well over 10 years to keep my old Maytag junk going. Dan O is a genius at over the net diagnosis. Just make to be as clear as possible with your question and include the model, yr and SN if you have all of it visible on your data plate. He has helped me more than I can describe with such things. I can't recommend this place enough. Their parts are a tad more than can be had elsewhere on the net but for the help they can't be beat including the bone head stuff like how to open the case. Not many of the machines are straight forward in that respect.
  6. firefighterjake

    firefighterjake Minister of Fire

    Joined:
    Jul 22, 2008
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    15,252
    Loc:
    Unity/Bangor, Maine
    Update: Received the new pump via the mail . . . installed it . . . everything works fine . . . $138 beats $800-$1,000 for a new washer. Guess I'll be checking the pump filter a little more often . . . now that I know it has one.
  7. raybonz

    raybonz Minister of Fire

    Joined:
    Feb 5, 2008
    Messages:
    6,206
    Loc:
    Carver, MA.
    Great job Jake! Well worth fixing IMHO..
  8. Doing The Dixie Eyed Hustle

    Doing The Dixie Eyed Hustle Minister of Fire

    Joined:
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    Messages:
    4,953
    Loc:
    Ridge, LI, NY
    Nice !!!

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