ussc 6220 err-11

[snowplow11]

i have a used 6100 undated to a 6220. it ran out of pellets last nite. started it back up went back down a hour later was out err-11. book only goes to err-8. check other manuals online but there was not any with err-11. can anybody help.

 

[Mt Bob]

On their other stoves,and older manuals,that code is vacuum/pressure problem.People have fixed it by cleaning stove AND exhaust.For test you could jump switch.

 

[snowplow11]

just cleaned the pipe if it does not work I will blow out the vacuum line. then I will jump it to see thanks for the help

 

[Owen1508]

Sorry to dredge up this old thread but I thought that I'd let you know what the solution to that odd error code was, at least for me.
The chimney had a LOT of soot in it. I brushed it out well and the stove started working again with no issue. I can attribute the build up my burning a lot more pellets this year than any previous.
If you get a tr 11 or tr11 error code on your 5510, clean your chimney out.

The actual error 11 is a vacuum switch failure. If it is not a blockage (part or whole) of the venting the switch itself could be bad or the hose going from the switch to the firebox is clogged or damaged.. Check blockage first fron fan to term cap. then hose. then by pass the switch. Board may need to be reset to clear the error code. Press and hold the AUX up and down arrows at the same time until "BYE" shows on board and it turns off (3-5 sec)

 

[Lake Girl]

Great advice Owen! Nice having a tech around...

 

[snowplow11]

ok I will try that thanks for the help

 

[Owen1508]

did you get it going again?

 

[snowplow11]

did you get it going again?

yes I did, got it a new vacuum line and a new temp sensor for the heat exchanger. running fine now, sad to say still run 16.2 this morning only have 20 more bags left crabbe pellets

 

[Owen1508]

16.2 pounds an hour? That seems high. Still that cold up there? Is the auto light lit while it is running?

 

[snowplow11]

16.2 pounds an hour? That seems high. Still that cold up there? Is the auto light lit while it is running?

no the temp was 16.2

 

[Owen1508]

Oh the .2 threw me. yeah still a little brisk

 

[snowplow11]

Oh the .2 threw me. yeah still a little brisk

it is warming up a little