It's NOT accessed on the control box. Those are the built in times for the various heat levels. If your stove is a 2004, you probably don't have the clear control box, do you?HI
Is there a setting to slow down the rate the pellets drop?
I have a Quad Castille. I set the feed rate all the way down. But the pellets are still coming so fast they eventually over flow the pot before burning.
I just had the stove and all the pipes and flue scrubbed clean.
The auger is brand new. That couldn't be the reason could it?
I see someone above, tjnamtiw, talking about
How is that stuff accessed on Control Box
PLEASE
There are two other people posting this week with augers that are running continuously. Maybe you're the third! Or the wrong auger was put in or it wasn't wired correctly. That's pretty straight forward though. Is you flame really active down in the pot with blue flame visible? Almost like a blast furnace down there? Have you cleaned out all 8 of the small holes at the bottom of the pot? Is the trap door hanging down away from the burn pot bottom by more than the thickness of a dime?