Just looking to vent a little... I'm building a new place and will be installing a new Jotul F600 with doublewall connector pipe and pre-fab insulated chimney. We worked with an architect to design our house and have an excellent builder/GC. Due to my travel schedule and for peace of mind, I'm not going to install the stove/chimney myself. I'm an engineer and have read all of the manuals and have been closely reading this site for about a year and a half. Based on that, I only wanted the BEST (Certified) installers to do the installation. So, over the past 6 months, I've reached out to EVERY SINGLE NFI certified woodburning specialist installer in TWO STATES (and our stove shop recommended installer)! Waving CASH Price really wasn't a big issue. I couldn't get an ounce of interest from any of them to even give me a quote. One actually came to the house... never called me or the builder back to give us a price. Finally talked to our HVAC contractor, and he didn't want to do it. Good lord! I know it's busy season. But, given the state of the construction economy, I expected to see at least some level of enthusiasm from the contractors (not just the chimney guys). My experience has been awful. Most of the contractors still in business appear lazy and greedy. Since I'm building at a time when most aren't they're trying to get rich off me. Builder couldn't wait on the stove guys to do the install so I took some time off and the two of us just put the chimney in ourselves..... Our installation is very good, but I'm very disappointed at the level of professionalism I've found from the NFI certified guys around here. Makes me wonder if I should invest in starting my own business? Seems like customer service is a thing of the past.