Hello. New to this site. We have recently installed a new PE Summit Heritage. This thing came very recommended and is supposed to be high efficiency. We are getting a lot of ash build up to point its hard to load some times. We have to empty it a few times a week. It is in a basement room so fairly isolated. I know other folks with High Eff stoves and have very little ash build up. Its been a mild winter so far so would like to get this figured out before winter really hits.