I've been a member of this forum since Jan 2017 and read it for a few months before hand. I never would have found out about blazeking if it wasn't for this forum - so thank you. Before i discovered hearth.com I was actually really frustrated with the lack of woodburning stove info and conflicting advice from showrooms. Some of you may remember my rookie questions. Expect more.
Why do I love the blazeking already. I started a small fire and when it was down to the coals I wanted to reload. I have read on here about the ease of reloading and burning new logs but never quite believed that it would work. I threw on some 15-18% moisture logs, had faith and in a few minutes they had taken. Wow.
I also love the blazeking customer service - I had a question about setting it up. Long story short, I bought the blazeking from a dealer who brought it to my door and I had to do/arrange the rest. I called blazeking and a friendly person answered - I told her why I was calling and she said oh you need to talk to 'dave' put me through to him and it sounded like he was in the middle of making a blazeking but he talked me through exactly what I needed to do.
Big shout out to Nick at Flue Tech Inc who did my chimney install today. Top professional and great service.
Why do I love the blazeking already. I started a small fire and when it was down to the coals I wanted to reload. I have read on here about the ease of reloading and burning new logs but never quite believed that it would work. I threw on some 15-18% moisture logs, had faith and in a few minutes they had taken. Wow.
I also love the blazeking customer service - I had a question about setting it up. Long story short, I bought the blazeking from a dealer who brought it to my door and I had to do/arrange the rest. I called blazeking and a friendly person answered - I told her why I was calling and she said oh you need to talk to 'dave' put me through to him and it sounded like he was in the middle of making a blazeking but he talked me through exactly what I needed to do.
Big shout out to Nick at Flue Tech Inc who did my chimney install today. Top professional and great service.