Asking for help identifying a gas stove

[Funk Brother]

Hi - my son want to put a gas stove in his living room. We're going to look at one this evening, but the seller says there are no identifying tags. Seems like there must be a model or serial number somewhere. Anyway wondering if someone out there *in the know* about gas stoves could possibly identify it by just a couple of kinda sketchy photos.

This is probably a long, long, longshot. But it sure would be nice to be about to know a little about the stove and it's pros and cons, before we go to see it. Thanks in advance if anybody has any guesses!

 

[Funk Brother]

First I want to thank those of you who took a look at the earlier photos, and perhaps scratched their heads. This particular stove does seem to be a bit of an oddball.

Anyway, want to let you know we're making some progress. When my son and I went to look at the stove last night, it turned out there was a tag, but it didn't point to the manufacturer of the finished stove, but rather to the company responsible for just the outer castings.

That didn't immediately lead to an identification. But we liked the looks of the stove and decided to take a chance on it for 50 bucks. (Remains to be seen if that was money well spent!)

After we got home, I searched a few old threads in hearth.com and stumbled upon an aol.com address of the former owner of Nu-Tec, Peter Albertsen. With no realistic expectation of ever hearing back, I went ahead and sent a quick email asking if he could help us figure out the brand and model of the stove. Are you ready for this? Within an hour he had written back saying (in part) - "I think you have the original version of this HNG stove". He attached a PDF of a Heat N Glow "Vienna" stove manual.

So the adventure continues. The castings on our stove don't exactly match those shown in the manual, but given Mr. Albertsen's email, I suspect that HNG made essentially the same stove over a period of years, with the castings evolving over time. Does that sound likely to any of you out there?

We have some work to do now just to get a gas line out to the garage where we hope to test the unit. The seller said he tried to get it started but wasn't able to - not sure how much effort he put into it. (Hmm - or what our chances of success are). I've been burning an Avalon Olympic wood stove for 20 years, but honestly know nothing about gas stoves. If anyone out there has advice or experience on this front, or can point to an existing hearth.com thread where the details of troubleshooting a similar stove are hashed out, I'm all ears!

Finally, I want to publicly thank Mr. Peter Albertsen. His company was only involved in the production of the castings, and not the construction of the finished stove. Yet he took the time to write back and try to help. We really appreciate that!

 

[cuff21]

I just signed up to the forum to say thank you! I bought the exact same stove used for the exact same price, and you (and Mr. Albertsen's email) were the key to solving the puzzle. I'm not sure if you tracked it down, but just for the sake of all others looking, this is the Heat-N-Glo Townsend II Stove. Owners Manual is attached.

 

[rsplodge]

First I want to thank those of you who took a look at the earlier photos, and perhaps scratched their heads. This particular stove does seem to be a bit of an oddball.

Anyway, want to let you know we're making some progress. When my son and I went to look at the stove last night, it turned out there was a tag, but it didn't point to the manufacturer of the finished stove, but rather to the company responsible for just the outer castings.

View attachment 320011

That didn't immediately lead to an identification. But we liked the looks of the stove and decided to take a chance on it for 50 bucks. (Remains to be seen if that was money well spent!)

After we got home, I searched a few old threads in hearth.com and stumbled upon an aol.com address of the former owner of Nu-Tec, Peter Albertsen. With no realistic expectation of ever hearing back, I went ahead and sent a quick email asking if he could help us figure out the brand and model of the stove. Are you ready for this? Within an hour he had written back saying (in part) - "I think you have the original version of this HNG stove". He attached a PDF of a Heat N Glow "Vienna" stove manual.

So the adventure continues. The castings on our stove don't exactly match those shown in the manual, but given Mr. Albertsen's email, I suspect that HNG made essentially the same stove over a period of years, with the castings evolving over time. Does that sound likely to any of you out there?

We have some work to do now just to get a gas line out to the garage where we hope to test the unit. The seller said he tried to get it started but wasn't able to - not sure how much effort he put into it. (Hmm - or what our chances of success are). I've been burning an Avalon Olympic wood stove for 20 years, but honestly know nothing about gas stoves. If anyone out there has advice or experience on this front, or can point to an existing hearth.com thread where the details of troubleshooting a similar stove are hashed out, I'm all ears!

Finally, I want to publicly thank Mr. Peter Albertsen. His company was only involved in the production of the castings, and not the construction of the finished stove. Yet he took the time to write back and try to help. We really appreciate that!

Hello: I think I just bought this same stove (Nu-Tec Heat n Glo Townsend) from someone in the Ottawa/Gatineau region (Ont/Que) Canada. I found the install guide (which is what you’ve posted) online but can’t find a users manual unless I pay ~ $20 for it and even then I don’t trust that I’ll get the manual I’m looking for. Do you have a PDF of the users manual?
Thanks, …Roger

 

[rsplodge]

I just signed up to the forum to say thank you! I bought the exact same stove used for the exact same price, and you (and Mr. Albertsen's email) were the key to solving the puzzle. I'm not sure if you tracked it down, but just for the sake of all others looking, this is the Heat-N-Glo Townsend II Stove. Owners Manual is attached.

Hello: I think I just bought this same stove (Nu-Tec Heat n Glo Townsend) from someone in the Ottawa/Gatineau region (Ont/Que) Canada. I found the install guide online but can’t find a users manual unless I pay ~ $20 for it and even then I don’t trust that I’ll get the manual I’m looking for. Do you have a PDF of the users manual?
Thanks, …Roger

 

[Burnin Since 1991]

Hello: I think I just bought this same stove (Nu-Tec Heat n Glo Townsend) from someone in the Ottawa/Gatineau region (Ont/Que) Canada. I found the install guide online but can’t find a users manual unless I pay ~ $20 for it and even then I don’t trust that I’ll get the manual I’m looking for. Do you have a PDF of the users manual?
Thanks, …Roger

Even on the Heat N Glow website they don't show an owners manual

Heat n Glow Townsend I and II manuals

 

[rsplodge]

Even on the Heat N Glow website they don't show an owners manual

Heat n Glow Townsend I and II manuals

Yeah which is weird. You think there would be instructions about turning on the pilot, then the main burner, adjusting air intake, adding a thermostat or remote, etc.. The Install manual actually refers to a user manual;
“You’ve reviewed all safety warnings, you’ve checked
the stove for gas leaks, you know the vent system is
unobstructed, and you’ve checked for faulty
components. Now you’re ready to light the stove.
3 WARNING
PLEASE REFER TO THE USER’S
MANUAL FOR ALL CAUTIONS, SAFETY,
AND WARNING INFORMATION
PERTAINING TO THE LIGHTING AND
OPERATION OF THE STOVE.”

 

[Burnin Since 1991]

Yeah which is weird. You think there would be instructions about turning on the pilot, then the main burner, adjusting air intake, adding a thermostat or remote, etc.. The Install manual actually refers to a user manual;
“You’ve reviewed all safety warnings, you’ve checked
the stove for gas leaks, you know the vent system is
unobstructed, and you’ve checked for faulty
components. Now you’re ready to light the stove.
3 WARNING
PLEASE REFER TO THE USER’S
MANUAL FOR ALL CAUTIONS, SAFETY,
AND WARNING INFORMATION
PERTAINING TO THE LIGHTING AND
OPERATION OF THE STOVE.”

What is the model Number of your Townsend?

 

[rsplodge]

It took me a lot just to figure out it is a Heat n Glo Townsend as the only thing written on it was Nu-Tec! Lots of google/AI searching. Anyway, I think it’s a Townsend II. No other model number.

 

[rsplodge]

I think maybe HNG only has generic user manuals for a bunch of their stoves

 

[Burnin Since 1991]

I think maybe HNG only has generic user manuals for a bunch of their stoves

I think that's possible. Does yours look exactly like the pic the OP posted? If not, post one of yours

 

[rsplodge]

Yes exactly the same