I purchase an LG 31 CU ft Stainless Steel French Door Refrigerator about 15 months ago. RIght out of he box it did not cool enough,took 2 days to go down to 50. THe store Home Depot gave me the option of swapping it out for a new one. I declined as the delivery guys about tore the door way out trying to force it through without taking the doors off. Told them just send someone to fix it. Well 2 months and 6 service calls later and after replacing every moving part and electronic component it finally starts working correctly. Then 2 weeks after the 1 Yr factory warranty expired the ice maker quit. Luckily i had the 4 year extended warranty offered by home depot at the time for $99 on it. Different repair company but again after 6 service calls and 2 months that is now working again. The service tech told me it would have been about $350 out of pocket if i didnt have the warranty. So well worth it for $99 and 4 more years of coverage. Last but not least,the SS exterior is PAPER THIN and any time you bump into this fridge even slightly you leave a dent. There are dents and dings of various sizes all over this thing in just 1 year. It looks like it was in a bombing. Weve had 2 other brands of SS fridges in the past 20 years and never had this problem before. Warranty says if it takes them more than 3 tries to fix it they will replace it so if that ever happens ill opt for the replacement. 6 service calls are exactly 3 attempts cuz its 1 call to diagnose and one to replace parts.