Brand new out of Box Husky Wont start ????

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tractorboy924

Member
Hearth Supporter
Jul 7, 2008
77
Western NY
Okay..>I finally decided on the Husqvarna 353E series 18" bar saw....

take it home.....read the manual......gas her up...oil her up.....pull pull pull NOTHING..

I cannot get it started?? what gives...I have spark...and yes..I flooded and have waited and dried her out.....checked gap......its ok....checked spark over and over and seem to have one....

seems to flood easy but again..after 5 pulls is all it takes...what gives?? any ideas to double check??? doesnt even purr for a second. I have gas, compression and spark??

Just wondering if anyone has ideas of what to check before I throw it back to the damn dealer.......

and I did engage the chain break as instructed..........damn..not off to a good start......

Tractorboy
 
tractorboy924 said:
Okay..>I finally decided on the Husqvarna 353E series 18" bar saw....

...Ah...there's the problem ;-P Just kiddin'.

[/quote]take it home.....read the manual......gas her up...oil her up.....pull pull pull NOTHING..

I cannot get it started?? what gives...I have spark...and yes..I flooded and have waited and dried her out.....checked gap......its ok....checked spark over and over and seem to have one....

seems to flood easy but again..after 5 pulls is all it takes...what gives??[/quote]

5 pulls should not flood the motor. Sounds like something if messed up with the carb and it's just drowning the engine. Since it's new, don't fuss with it and take it back to the dealer. Just curious...didn't they fire it up before they handed it over to you??. My Stihl's were fired and tweaked prior to me taking ownership.

If your curiosity is going to kill you...dump all the gas out. If the engine isn't flooded try to start it. It should at least pop or run for a second. Other than that DON'T take it apart...it's the dealers problem.
 
Nope....they took my money and said I was all set.....I dont know if it makes s difference but its a commercial place that mostly deals with gold courses and schools ground crews and stuff like that......

Oh yeah....the head is full of gas after say 6-8 pulls....damn...will take it back to them.....

Todd
 
Hi There,

Not sure if you have the same problrm as me but here I go. I just got my husky 350 saw back because it wouldn't start. I had to pay the shop $30 to tell me my mixture was a "bit" too rich. I asked him if they are that touchy, he said yes! Also, I have learned that after the first pull & it doesn't start but may "burp", make sure you push the choke in for the 2nd. pull. They are very, very, sensitive. I flooded mine out, pulled the plug, let it sit over night, next morning almost threw the F**n thing out on the driveway. My advice, be exact as you can on the fuel:oil mix, and after it burp's after a pull make sure you push the choke in. Hope this helps, just glad all my cutting for the summer is done.
 
When I first got my 359, it was a huge pain to start. I often had to jam my toe under the throttle to start it wide open. My FIL got it for me from a dealer a long way away from me, so I never took it back in. I assume the carb needed adjusting, but that was beyond me at the time and, for whatever reason, it eventually got easier and now it's easy to start (and never floods). I'm certainly not terribly precise with my mixture, and that's never seemed to be a problem.
 
tractorboy924 said:
Oh yeah....the head is full of gas after say 6-8 pulls....damn...will take it back to them.....

Todd

Yeah, there is no way the thing should be flooded in 6 to 8 pulls. Have you tried to start it without using the choke?. Meh, take it back to them and have them show you how to start it....when it floods on them i'm sure they'll take care of it.
 
I agree, don't try anything. Take it back to the dealer asap, it isn't your responsibility to fix something that is broken when it is brand new. I own both a husky and a stihl. I bought my husky online so I never met the dealer and never had a problem with the saw. I bought my stihl from a local dealer and he wouldn't let me leave with it until he went and test ran it then went over all the features of the saw with me and showed me how to start it safely. I am reading a lot of complaints about husky reliablity and dealer service on this web site. If I was on the fence before about these two brands I am definatley being swayed to stihl.
 
I think you just drowned the saw in fuel. I assume it has been sitting overnight now, so try this. Take the plug out and dry if wet, flip the saw upside down and dump any fuel out of the cylinder. Put it back together, give it 1, maybe 2 pulls on full choke and then turn choke off and keep pulling.

5 pulls on full choke was probably to much, maybe not considering it was new and dry. The saw is brand new, you probably only want 2 or 3 regardless if it pops or not.

If you flood it agin, flip the swith to run/on, hold the trigger wide open and keep pulling.
 
Jack 33 -- Yep.....thats exactly what I did...I know that youst to work for my old saw....

Mix is Spot ON !!!!!!!!

Took it to the damn dealer....they thought I was dumb..he said..its brand new...your not doing it right...(so I played along) and said show me.......

So he yanks it 2-3 times...then choke in 2 x..then holding throttle open 2x....I said..Now you did it...shes flooded ( in a joking voice) he said NO ITS NOT...I said yes it is....he pulled it and said..HUH..its flooded!! BINGO I said..Call me when you get her running and left.....
I hope to get her back today...but we will see....
will let you guys know.......

Todd
 
Yup - that puppy should take one or two pulls choked to grumble a bit and then another pull with the choke back in - and she should go. Mine runs like a monster.
 
tractorboy924 said:
Took it to the damn dealer....they thought I was dumb..he said..its brand new...your not doing it right...(so I played along) and said show me.......

So he yanks it 2-3 times...then choke in 2 x..then holding throttle open 2x....I said..Now you did it...shes flooded ( in a joking voice) he said NO ITS NOT...I said yes it is....he pulled it and said..HUH..its flooded!! BINGO I said..Call me when you get her running and left.....
I hope to get her back today...but we will see....
will let you guys know.......

Todd

BWAAAAAHAHAHA....gotta love it. Good on ya. Do keep us posted.
 
Well...just talked to dealer and they are stumped too....basically after I left they shelfed it for another day.......talking to them they say my gas smells funny and I have spark and compression. I notified him it was race gas ( 100 Octane) which I have run in all my 2 stroke motors since I blew up my dirt bike years ago. Runs much cleaner and burn more thoroughly in my humble opinion. All my family runs it in yard equipment too.. ( 2 strokes) Ive run in my weedwacker and poulan too....

Hmmm Could the husqy just be too sensative and NOT like that gas?? its fresh gas with husqy's oil.......They said they will TRY to get to it tomorrow.....Never seems busy when I go in but who the hell am I.........Man am I bummed........nice weather all week expected here and cant get no wood cut. Whatever...My guess is they will swap out the gas?? and try it from there....but I dont get it..I can imagine my 100 octane has that much more difference than 86 octane that it wont burn in a basic 2 stroke motor?????????????

anyone else any experience with this.
 
tractorboy924 said:
Well...just talked to dealer and they are stumped too....basically after I left they shelfed it for another day.......talking to them they say my gas smells funny and I have spark and compression. I notified him it was race gas ( 100 Octane) Hmmm Could the husqy just be too sensative and NOT like that gas??

No. Shouldn't matter (especially on a cold engine) if you have 87 octane or 112 octane (that stuff does smell wild though when burnt!!). With compression and spark it should go boom unless it's just dumping too much fuel in (which it is).

[/quote]its fresh gas with husqy's oil.......They said they will TRY to get to it tomorrow[/quote]

You may want to remind them that you have things to do and you'll take another one off their hands AFTER THEY FIRE IT UP and they can waste THEIR time figuring it out. The carb is defective and that's not your problem...or shouldn't be.
 
I have run 100 low lead (fuel taken from my airplane when I had to calibrate its gauges) in my husky, other power equipment, and Titan. If anything all run better on that stuff, if it wasn't for cost I would run everything on it. Screw the dealer and his delays. Demand a new chainsaw or tell him you will be contacting Husqvarna.
 
Clarkharms and woodconvert -

OK..so Im not crazy...yes smell is nicer than regular gas and thats what I thought....compression + spark + fuel = BOOM...

I called back and mentioned the too much fuel./ flooded deal..and hes still jabber jawing about fuel..WHATEVER......whether they dump the gas or stick with mine...I think there something more going on...i've NEVER NEVER NEVER had my race fuel act ANY different in ANY motor........I was gonna just go back and get it but..thats dumb..let them fix it....fine I said....dump the gas and charge me for gas..and try it....I need it end of day tomorrow...so...we'll see...but damn If all dont here about now is well that gas smells funny.

Ive also done the opposite..Ive take older race fuel..mixed mind you..and dumped it in with regular fuel in my tractor if its bad or I dont like it.........

Yeah..you guys are right......But it looks like Im gonna have to stay on them........

when I was registering I see the survey asked it was given to you all running.......damn.......I shoulda got her with gas and oil to begin with!!

(PS I dotn run it cuz Im rich...I run it cuz i alwasy empty and use fresh gas in the bike so...and its some what readily available around here at delta sonics)
 
Sounds like the carb is screwed up. Maybe they put the wrong jet in at the factory? My 371XP takes 2 pulls to start. 1 pull with the choke so it kicks over and the second with no choke and she's good to go.
Just a thought on the whole gas thing. Octane is an additive retards spark. The higher the compression ratio of the engine the more octane it needs so the fuel/air mixture does ignite prematurly. Most 2 strokes have pretty low compression (relitive to race engines that need high octane fuels), so lower octane fuels actually run better and burn cleaner is most 2 strokes.
If you want more power from your 2stroke, you are much better off using a high performance oil like Opti-2 or Amsoil Saber Professional. These oils are designed to be run at 75:1 to 100:1 in all engines. Before anyone screams that this will " blow up you engine", remember that fuel mixture is driven by the quality of the oil not the engine. Engine manufactures usually spec their mixtures to whatever oil they put their name on.
I have been running the Amsoil at 100:1 for 5 years now in all my e strokes and they have never run better.
Just my $0.02
 
Hmm Bob..Didnt now about the effects of octane and spark...but I do here what your saying on oils. I again use a special oil that has an off mix ratio as well...Klotz...

Now..in the Husqy I used THEIR oil in it at the proper 50:1 as told....but again.....who knows......all I can do is sit back and let the shop do their job...as long as its in a reasonable period of time...hey..if they get it to run on 86 without any other tinkering..then thats what I'll run....Hell...whatever ends up as long as she running good....

when I pressed the service manager about when they can get to it ( cuz when you got it....I gotta drive and ride my Motorcyle!! either so...) he started yapping about the fuel could potentially ruin my warranty and yada yada.....and the ever classic could RUIN the motor!! I said well its a good thing she didnt start then huh..hate to blow up a motor using gas!! I said look...all im saying is take a peak at it..she also is flooding quickly as well...all im asking is you look at it in a reasonable time frame...not say give me a little while then shelf it......

Todd

Sniff Sniff...I dont think Im making any friends over there today.....
 
BobD said:
Just a thought on the whole gas thing. Octane is an additive retards spark. The higher the compression ratio of the engine the more octane it needs so the fuel/air mixture does ignite prematurly. Most 2 strokes have pretty low compression (relitive to race engines that need high octane fuels), so lower octane fuels actually run better and burn cleaner is most 2 strokes.

Retards self detonation on compression which isn't a problem with low compression engines (hot or cold) but is with high compression engines (mostly hot but depends on the compression ratio). That said, it doesn't retard spark plug spark, which he has, so it should run fine if it's 87octane or 112.

As for the compression ratio of two strokes...I don't know what my 046 has but it pulls over pretty hard. It may not be 11:1 but there is a reason for the compression release (and hot it'll jerk your arm off if you give it a sissy pull). Now i'm curios...did some snoopin' and found a thread on the Arboristsite that said the old (mid 90's) 066 Stihls had 13:1 compression....which is high but they cc'd the head. They also said the new 066's are 10:1....which is somewhat high for 87 octane but if the engine cools well it shouldn't be a problem...and obviously isn't.

Too much gas is the problem with this Husky....not the octane of the gas.
 
I don't believe I ever said that gas was his problem. I was just pointing out that just because the fuel has a higher octane rating does not mean better performance. Don't forget that you are adding oil to your gas which also retards spark. I'm well aware the reason that octane is added to fuel to stop pre ignition during compression. However, gas is not smart enough to know it needs to ignite better with spark and not under compression.

If your engine is spark knocking under load, you need a higher octane fuel. If it is not spark knocking, you are fine. The same goes for you car for that matter.

Good luck with the husky. They really are great saws.
 
Good luck with the husky. They really are great saws.[/quote]

They are great saws as a whole but this dealer sucks! He should have appologized for the inconvienience and replaced the saw immediately. I am sure Stihl has produced some lemons, a law of averages would dictate that all manufacturers do. It is the follow up that is lacking here.
 
I'm interested to know what the dealer finds. I'm also curious whether they ran it themselves before they sent you home with it (they should have.) Your saw should start in 4 pulls, 2 with choke - burp - 2 without choke - run.
 
I purchased a Husky for our second home on Beaver Island. Wanted a Stihl but they didn't sell them. It had about the same problems you mention. I was told they would flood easily and then not start. After drying the plug and tinkering with it some I did get it to run but wouldn't idle. Kept runing it and when it got hot it seemed to run better. Now on the second year and it is running better. Almost like it should. I did lean out the oil in the gas a little as these new saws are very particular with the mix and if just a little over they will not run right. If you get it back not running you might try a little less rich mix and after the second pull take the choke off and hold the throttle wide open for the next couple of pulls.

This only confirms my idea of Husky being finicky. I bought two stihl's at home since then and they both start with the first or second pull. I refuse to ever buy another Husky even if I have to wait a month to get the sthil. My opinion, preference, and experience. I know lots who run Husky with no problems. Like I stated earlier, after using the Husky this year while out to the other house I think it will be ok but will make sure the gas is a little lean and not over mixed with oil.

Good luck with yours. I did contact the hardware out there where I got it and decided to not let them look at it since it is doing better. Maybe they coat the carb with something for storage and it takes a little bit to get it cleaned out. Who knows?????........the dealer should.
 
Thanks for all the input and concern. No...they gave it to me totally Dry...took it off the shelf ( floor model) and handed it over. Im sorta pissed now that they didnt and are pretty non carrying about....maybe the problem that they are more commercial than anything and thus my money is not as green. I will get on their case with it and tell them look...just refund me and I can go to a dealer with better support.

We Will see...I WILL advise everyone of what they find.... From now on I will take to another dealer for service...even though that sucks that THEY didnt get the business the first time......damn me.

Thanks
 
tractorboy924 said:
Thanks for all the input and concern. No...they gave it to me totally Dry...took it off the shelf ( floor model) and handed it over. Im sorta pissed now that they didnt and are pretty non carrying about....maybe the problem that they are more commercial than anything and thus my money is not as green. I will get on their case with it and tell them look...just refund me and I can go to a dealer with better support.

We Will see...I WILL advise everyone of what they find.... From now on I will take to another dealer for service...even though that sucks that THEY didnt get the business the first time......damn me.

Thanks

Sorry to hear about the bad service, I bought my husky in november the guy took me out side filled it with gas and oil and showed it all to me. They even threw in a new extra chain (a good one too!!). They told me to bring it in ever other month or if it starts to bog down and they'll adjust the carb. Of course this is a small town mom and pop place. I wil buy from them again probably a stihl next time they carry both.
 
Just a little trick for you guys who flood your saws for what ever reason..Pull the cover and air filter and spark plug. Pull the cord until you get the piston at the top of the stroke. You can see the pistons position through the spark plug hole. Then take your saw and point the bar up in the air and open the throttle up. You will be amazed at the amount of gas that will come poring out of the back of the carb. Put it back together and then start the saw as normal. Works every time like a charm.
 
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