We just purchased our pellet stove yesterday and must say not very familiar with it. It is used and the previous owner used it for one season, then it sat for about a year and half before we purchased it. We got it home, swept it out from the front, read the directions and started it per the manual.
It took it about 20 minutes for the on/off button to stop blinking but it eventually stopped with a nice flame. My husband turned it up to 4 to see how hot he could get. Then the fan kicked on. It was producing a nice flame with heat and the auger was moving pellets into the burnpot. Then the pellets started overflowing somewhat and spilling into the ash pan. Then the stove started making a high pitch whining/humming sound. I don't think the overflow problem and humming sound are related, but I could be wrong. It ran like that for about 10 minutes then it it clicked off, dousing the flame basically and then the #2 light started to blink. We referred back to the manual for troubleshooting. We have ran through the list of possible problems but still haven't gotten anywhere. The auger is fine and will feed pellets into the burnpot but the the stove won't ignite and the on/off button will not flash and then after about five seconds it clicks off, flashing number two. We have cleaned out the combustion blower the best we can without taking it off. At this point we don't think it's a vent problem since we can't the stove running again. Also we adjusted the damper per the manual suggestions.
Also it smells like smoke, really bad, but it doesn't seem to fill the room with smoke, which we thought that was weird. After reading some reviews and a few forums on here we realize that we have to get a new seal kit for the door and fix the ash pan door to stop the air leaks.
We are used to burning wood/gas so this is new to us. Any help is greatly appreciated!
It took it about 20 minutes for the on/off button to stop blinking but it eventually stopped with a nice flame. My husband turned it up to 4 to see how hot he could get. Then the fan kicked on. It was producing a nice flame with heat and the auger was moving pellets into the burnpot. Then the pellets started overflowing somewhat and spilling into the ash pan. Then the stove started making a high pitch whining/humming sound. I don't think the overflow problem and humming sound are related, but I could be wrong. It ran like that for about 10 minutes then it it clicked off, dousing the flame basically and then the #2 light started to blink. We referred back to the manual for troubleshooting. We have ran through the list of possible problems but still haven't gotten anywhere. The auger is fine and will feed pellets into the burnpot but the the stove won't ignite and the on/off button will not flash and then after about five seconds it clicks off, flashing number two. We have cleaned out the combustion blower the best we can without taking it off. At this point we don't think it's a vent problem since we can't the stove running again. Also we adjusted the damper per the manual suggestions.
Also it smells like smoke, really bad, but it doesn't seem to fill the room with smoke, which we thought that was weird. After reading some reviews and a few forums on here we realize that we have to get a new seal kit for the door and fix the ash pan door to stop the air leaks.
We are used to burning wood/gas so this is new to us. Any help is greatly appreciated!