Hello everyone, Well, we have been having some issues with out two year old Breckwell P23 pellet stove and I was wondering if anyone else has had any issues? Here is the history: Our stove developed a three inch crack on the back wall of the fire chamber. We emailed Breckwell (there are no other forms of contact other than email or slug mail) and at first, we received fast replies and concern from Breckwell. Then we found out we had to pay for the shipping of the stove back to Eugene Oregon. So $300 (now it’s a $2100 stove) later it was on it way to Eugene. Then we lost all contact with Breckwell. At first we were emailed by Breckwell but that stopped when the stove left our house. Six weeks later (yes, we froze for six weeks) we received our stove but that was all. No shipping paperwork, no repair documentation and a very very poor patch job was done. Instead of breaking down the unit and the removing and replacing the defective metal firewall, they simply welded a two-times as thick piece of metal over the crack. They even said, as quoted by Breckwell, to be the first ever of this defect. I am very hesitant to use this stove without a document from Breckwell stating it was repaired and is still guaranteed safe to operate. We email them and email them and they ignore us now. Has anyone else ever had this much trouble with Breckwell. I will I would have bought a Quadra fire instead of this poorly built stove from a company with poor customer service.