Was out of town and wife had stove going and it overflowed the burn pot so she cleaned it. Next day she goes to start it and it wouldn't feed any pellets. I get home, I take it out of the insert, clean out the hopper, clean the auger to the best of my ability, turn it on, it spins, turn it off, put it back in the insert, go to turn it on, it spins once and then doesn't spin again. I assume the auger motor went bad so I bought another and just replaced it, tested it, it spun several times before I put it back in the insert. Then I turn it on after it's back in and it spins once and not again. Should the auger spin freely with my fingers with the motor off? Should I see if there's still a jam? I can get the auger to spin with vise grips, but not easy enough for just my fingers.