I'm sorry I didn't mean to imply anything either. I just wanted to explain some other things about them. They are great units especially in certain applications. But he definitely can do better than 16K and get a quality install done. I just want to see him get the best deal that he can be happy with for the short and long term.I didn't mean to imply that he should install it himself from an on-line source but just to show him how far off that $16,000 quote was if you just consider what the unit costs.
What I like about them is the efficiency, no loss in ductwork, easier installation, and being able to control separately in each room/area.