I was cleaning out my ashes today and got a little carried away after I noticed about a 1/2" of fly ash above the baffle. I couldn't get my hand up there to sweep the ash out so I started taking apart the baffle and tubes. The tubes came right out after removing a cotter pin. But the ceramic baffle was another story. The baffle sits on top of a steel bracket that looks like it was set into place before the top soapstone panels were set. I don't know if there is a way to get it out without breaking the ceramic or dismantling the top of the stove? Maybe Hearthstone does this for a reason? There is no mention of removal of baffle in the manual. Maybe I can rig some kind of flex hose on a vacuum to get the ash out? Anyone ever run into this problem? I can't even get at it from the stoves exhaust. What a pain!