Hello,
I am enjoying our new fireplace x 33 elite insert very much; the heat it throws is more than enough for our house, downstairs and up. We do however have a problem. There is a good amount of cold air coming in at the bottom of the insert when not in use. This is where the insert meets the hearth. I believe the installer wrapped the pipe with insulation when he hooked it up, but was not there during the installation. This chimney has two other flues that aren't in use. Could this contribute to our problem?
Thanks,salbwil2
I am enjoying our new fireplace x 33 elite insert very much; the heat it throws is more than enough for our house, downstairs and up. We do however have a problem. There is a good amount of cold air coming in at the bottom of the insert when not in use. This is where the insert meets the hearth. I believe the installer wrapped the pipe with insulation when he hooked it up, but was not there during the installation. This chimney has two other flues that aren't in use. Could this contribute to our problem?
Thanks,salbwil2