I’ve been troubleshooting a sluggish new Hearthstone Craftsbury. When inspecting the chimney outside, I discovered a splattering of creosote across the snow that has been at the base of the chimney for the past five days. Video linked below. This is after burning continuously 24/7 throughout that time, with nights closed down for slow burn and presumably producing creosote (and temps hovering around 0F). Is this concerning? Indicative of issues that might help me understand why I can’t get the stove beyond what seems like “child-proof” temperatures?