I didn't get a video with mine, so this is stuff you may already know. Slice large sections of the outer jacket and insulation with a sharp utility knife, and remove them taking care not to disturb the mineral wool insulation. If you do this carefully the insulation will remain completely attached to the outer jacket. If more than a small amount breaks off, you will need to buy replacement (or Dale would probably send you a small replacement quantity). And, watch out for the controller wires - they float around loose on top of the insulation. You want to remove enough sections of insulation be able to see both the top and back plates plus around 1/2 extra on all sides. When you remove the top plate, make sure the fiberglass gasket is not attached and coming along with it. Back plate has no gasket, and no special care is required. Once the plates are off, they talk about removing all of the turbs in one unit. Houdini might have done it, but I had to remove all of the bolts first and take it out in pieces. Now the key part is how clean the tubes are. If you burned well-seasoned wood (20% and less) all year, there should be no creosote in the tubes, and you can just brush out the loose ash buildup and then pack up. If the turbs rattle inside of the tubes and come out easily, that's a real good sign. If you are in doubt about creosote in the tubes, build a small 2 1/8" probe on a wire that can test all the way down. If you have creosote, we can talk again :sick: . Finally, to botton up, you'll need ASJ tape to reseal the insulation. You can get a large roll of it for around $12.00. Good luck!