Ecoteck/revelli alarm 11 code

ultravorx Posted By ultravorx, Mar 10, 2019 at 7:42 PM

  1. ultravorx

    ultravorx
    New Member 2.
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    Nov 9, 2018
    16
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    Loc:
    Poconos, Pennsylvania
    Hey guys, just did a shut down and vacuuming of my ecoteck Elaina and having an issue with the error a11, wrong flame.

    This error is happening after the flame is lit, and appears that maybe the thermal couple for the heat exchanher may be having an issue.

    But not sure.

    Any tips would be appreciated .
     
  2. Monica in France

    Monica in France
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    Jan 22, 2014
    85
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    Loc:
    France
    I suggest you set the display to "Status" and watch the exhaust fan speed and temperature as soon as the flame appears .
    If these seem right I would add a few more pellets ( by hand) before the lighting process.
    If the auger is empty ( and sometimes when it isn't ) the quantity of pellets to ensure the temperature gradient requirement ( read the manual) is not obtained.
     
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  3. ultravorx

    ultravorx
    New Member 2.
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    Nov 9, 2018
    16
    0
    Loc:
    Poconos, Pennsylvania
    I actually did get it working, albeit it's a bandaid and not rootcasue .

    After digging into the service manual, it appears the condition for heat exchanger temperature was not being met at 214f.
    So I initially increased the soak time from 7 to 10 minites, but that didn't help.
    What actually worked was lowering the setpoint from 214f to 198f .

    Now I know it's just a bandaid and not the proper fix, but I searched the schematics and couldn't find a temp probe for the heat exchanger. My guess is the probe may be build into the room blower.

    When I tear down to clean for end of season o will search for this probe, my guess is it's either failing or covered with dust which is acting as an insulator.
     
  4. Monica in France

    Monica in France
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    Jan 22, 2014
    85
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    Loc:
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    Judging from your reply , Ravelli have completely changed their firmware.
    The heat exchanger in my first generation firmware is turned on when the exhaust temperature attains a certain value - default 90°C. - after the stove is declared <working>
    In no way would this stop the lighting process - which is controlled by another temperature parameter and that complicated temperature gradient requirement.
    I have early RDS documentation which is only an evolution of this.
    I was considering relacing my stove with another Ravelli on the logic < better the devil you know > , but your reply suggests I no longer know this devil !
    If you have your manual in PDF form could you post it to me ?
     
  5. Pelleting In NJ

    Pelleting In NJ
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    Sep 26, 2011
    526
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    Loc:
    Central NJ
    There is only one temperature sensor in your stove, the exhaust thermocouple, located in the outlet pipe of the exhaust fan. The error 11 occurs if the exhaust temperature fails to continue to rise, after the "flame present" exhaust temperature threshold is reached. Crappy pellets, or the auger stopped after the initial ignition of the pellets, or the temp probe , or the probe circuit on the control board is bad. From prior discussions with you about your Elena, there is something "goofy" with it, or your programmed PR parameters. Make a list of the values of all your parameters, and post them. I will compare them with what my Elena has.
     
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  6. Pelleting In NJ

    Pelleting In NJ
    Minister of Fire 2.
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    Sep 26, 2011
    526
    92
    Loc:
    Central NJ
    Also, check that your temp probe is inserted far enough into the orange silicone grommet/gasket. The braided wire section should just start at the outside of the grommet.
     
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  7. ultravorx

    ultravorx
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    Nov 9, 2018
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    Loc:
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    Thanks. I'll get the settings out later today.

    Monica, I will get you a copy later tonight as well .
     
  8. ultravorx

    ultravorx
    New Member 2.
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    Nov 9, 2018
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    Loc:
    Poconos, Pennsylvania
    pr01=20'
    pr02=7'
    pr03=60'
    pr04=15"
    pr05=1.3"
    pr06=1.3"
    pr07=1.6"
    pr08=2.1"
    pr09=2.5"
    pr10=3.0"
    pr11=194f
    pr12=140f
    pr13=122f
    pr14=428f
    pr15=198f -changed this from approx 212f
    pr16=2050
    pr17=2000
    pr18=1900
    pr19=2000
    pr20=2100
    pr21=2250
    pr22=2350
    pr23=125u
    pr24=145u
    pr25=155u
    pr26=165u
    pr27=180u
    pr28=on
    pr29=2400
    pr30=1.1"
    pr31=120"
    pr32=03'
    pr33=68f
    pr34=2.0"
    pr35=60"
    pr36=60hz
    pr37=fahren
    pr38=10"
    pr39=03'
    pr40=07'
    pr41=248f
    pr42=44f
    pr43=125u
    pr44=140u
    pr45=160u
    pr46=180u
    pr47=210u
    pr48=on
     
  9. Pelleting In NJ

    Pelleting In NJ
    Minister of Fire 2.
    NULL
    

    Sep 26, 2011
    526
    92
    Loc:
    Central NJ
    My Elena settings added to the right of yours.
    Try changing the one I underlined.

    pr01=20' 18
    pr02=7' 5
    pr03=60' 60
    pr04=15" 15
    pr05=1.3" 1.5
    pr06=1.3" 1.5
    pr07=1.6" 1.8
    pr08=2.1" 2.1
    pr09=2.5" 2.5
    pr10=3.0" 3
    pr11=194f 176
    pr12=140f 122
    pr13=122f 114

    pr14=428f 482
    pr15=198f -changed this from approx 212f 194
    pr16=2050 2200
    pr17=2000 2050
    pr18=1900 1800
    pr19=2000 1900
    pr20=2100 2000
    pr21=2250 2100
    pr22=2350 2200
    pr23=125u 125
    pr24=145u 145
    pr25=155u 155
    pr26=165u 165
    pr27=180u 180
    pr28=on on
    pr29=2400 2400
    pr30=1.1" 1.1
    pr31=120" 140
    pr32=03' 04
    pr33=68f 68
    pr34=2.0" 2.5
    pr35=60" 10
    pr36=60hz 60hz
    pr37=fahren f
    pr38=10" 10
    pr39=03' 04
    pr40=07' 05
    pr41=248f 248
    pr42=44f off
    pr43=125u 125
    pr44=140u 140
    pr45=160u 160
    pr46=180u 180
    pr47=210u 210
    pr48=on ON Draught User
     
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